Legal Disclaimer

Last Updated: December 9, 2025

1. General Information Only

The information, content, and materials provided on Vanillagood.com (“Website”) are provided by Vanillagood (“Vanillagood,” “we,” “us,” or “our”) for general, informational, and shopping purposes only. While we make reasonable efforts to ensure that the information on this Website is accurate and current, we do not guarantee that all information is complete, error-free, or up to date at all times.

Nothing on this Website is intended to constitute professional advice (including but not limited to legal, medical, financial, or technical advice), and you should not rely on the Website as a substitute for independent professional judgment appropriate to your specific situation.

2. No Professional Advice

Any content on this Website, including product descriptions, FAQs, sizing tips, usage suggestions, or any other written or visual material, is not intended to and does not constitute:

  • Medical advice or recommendations for treatment;
  • Legal or financial advice;
  • Safety or engineering standards; or
  • Any other form of professional advice or consultation.

You should always consult qualified professionals regarding any questions you may have about health, safety, legal obligations, or other specialized matters before acting on information obtained from any website, including ours.

3. Product Descriptions, Images & Colors

We aim to describe and display our products on Vanillagood.com as accurately as possible. However, we do not warrant that:

  • Product descriptions, titles, features, or specifications are always error-free, complete, or current;
  • Colors and textures you see on your screen will perfectly match the actual product, as displays vary by device and settings;
  • All measurements or fit guidelines will be ideal for every individual.

Minor variations in color, pattern, size, or design may occur and are not considered defects, as long as they are within reasonable expectations for the product type. If you receive an item that you believe has been misrepresented, please refer to our Refund & Return Policy and contact us so we can review your case fairly.

4. Availability, Pricing & Changes

All products and services listed on the Website are subject to availability. We reserve the right, at any time and without prior notice, to:

  • Modify product offerings, designs, or features;
  • Adjust prices, shipping rates, or promotions;
  • Correct errors or omissions in product descriptions or pricing; and
  • Discontinue items or limit quantities for any reason.

In the event of a clear pricing or listing error that affects an order, we may cancel or adjust the order and provide a refund or alternative solution where appropriate. We will always act in good faith and with the intention of being transparent with customers.

5. Shipping, Delivery & Third-Party Carriers

We work with independent shipping carriers such as USPS, UPS, FedEx, and DHL to deliver your orders. Estimated delivery times are provided for convenience only and do not constitute guaranteed delivery dates or contractual commitments.

Once we hand a package over to a carrier and it is marked as accepted into their system, that carrier is responsible for transportation and handling until the package is delivered. We are not responsible for delays caused by factors beyond our direct control, including but not limited to:

  • Weather conditions, natural disasters, or emergencies;
  • Labor disputes, strikes, or carrier backlogs;
  • High seasonal volume, customs checks, or routing changes;
  • Incorrect or incomplete shipping information provided by the customer.

If a package is marked as delivered by the carrier but cannot be located by the customer, we will support you in reviewing options, but ultimate responsibility for the delivery scan lies with the carrier. Please see our Shipping Policy and Refund & Return Policy for detailed terms.

6. Shopify Platform & Third-Party Tools

Vanillagood.com is operated on the Shopify platform. Shopify provides hosting, checkout, and related e-commerce infrastructure, including certain security and fraud-prevention features. While Shopify is responsible for its own systems and technical performance, Vanillagood is responsible for:

  • Product listings, descriptions, and images;
  • Setting prices, promotions, and store policies;
  • Fulfilling and shipping orders to customers;
  • Handling customer service and returns; and
  • Ensuring compliance with applicable laws and regulations.

We may also use third-party apps, integrations, and analytics tools (such as email marketing services, review widgets, ad platforms, or analytics providers). These tools are operated by independent companies under their own terms and privacy policies. We are not responsible for any errors, outages, or issues caused solely by third-party services.

7. External Links & Third-Party Websites

Our Website may contain links to third-party websites, content, or services that are not owned or controlled by Vanillagood. These links are provided for convenience and informational purposes only and do not constitute an endorsement, sponsorship, or recommendation of the third-party site or its content.

We have no control over, and assume no responsibility for, the content, privacy policies, practices, or accuracy of any third-party websites. You access such sites at your own risk and are encouraged to review their terms and policies before using them.

8. User Responsibilities & Assumption of Risk

By using this Website, you agree that it is your responsibility to:

  • Evaluate the accuracy, completeness, and usefulness of any information provided;
  • Determine whether a product is suitable for your intended use;
  • Use products in accordance with any instructions, warnings, or recommendations provided by us or the manufacturer;
  • Consult appropriate professionals when necessary for advice tailored to your situation.

Your use of the Website and any products purchased from us is at your own risk. To the fullest extent permitted by law, Vanillagood is not responsible for any losses or damages arising directly or indirectly from your reliance on Website content or your use of the products in a manner inconsistent with the provided guidance.

9. Intellectual Property & Third-Party Content

All original content, including text, images, graphics, logos, and designs displayed on the Website, is owned by or licensed to Vanillagood and is protected by applicable intellectual property laws. Use of such content without our prior written consent is strictly prohibited, except for limited personal, non-commercial use consistent with our Terms & Conditions.

Any references to third-party brands, products, trademarks, or images are used for identification or descriptive purposes only. Such references do not imply sponsorship, endorsement, or affiliation unless explicitly stated.

10. No Warranties

To the fullest extent permitted by law, Vanillagood makes no representations or warranties of any kind, express or implied, about the Website or the information, content, materials, products, or services included on or otherwise made available through the Website. Without limiting the foregoing, we disclaim any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Website will be uninterrupted, secure, virus-free, or error-free, nor do we warrant that any defects will be corrected in a specific timeframe.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Vanillagood, its owners, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to:

  • Use of or inability to use the Website;
  • Reliance on any information obtained from the Website;
  • Purchase, use, or misuse of any product;
  • Delays, delivery issues, or errors caused by third-party carriers or service providers.

Where limitation of liability is restricted by law, our total liability shall be limited to the amount you actually paid for the product or service giving rise to the claim.

12. Compliance, Transparency & Good Faith

Vanillagood is committed to honest and transparent communication with customers. We aim to avoid misleading statements or unrealistic promises about our products, shipping times, or policies. If you believe any information on our Website is unclear, incomplete, or inaccurate, we encourage you to contact us so we can review and correct it where appropriate.

13. Changes to This Legal Disclaimer

We may update or revise this Legal Disclaimer from time to time to reflect changes in our practices, the law, or our Website. When we update this document, we will revise the “Last Updated” date at the top of the page. Your continued use of the Website after any changes are posted signifies your acceptance of the updated disclaimer.

14. Contact Information

If you have any questions or concerns about this Legal Disclaimer or any information on our Website, please contact us:

Vanillagood
314 Green Acres Dr
Glasgow, KY 42141
United States

Email: support@vanillagood.com
Website: Vanillagood.com